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We hope you love each item that you order from our site but we do understand returns may be needed at times. 


  • We accept returns up to 7 days after delivery for items that are unworn, unwashed, and in the original packaging. The customer is responsible for paying the cost to ship the item(s) back to the retailer. Once the item is received and inspected to ensure it is in returnable condition, all refunds will be issued via store credit only. If an item does not meet our standards to be returned, we will ship it back to the original address.

  • Items that are final sale include bodysuits, accessories, jewelry, items you buy during a promotional sale, and SALE items. Returns will not be accepted for those items. 

  • If you want to start a return, please email help@poplarloft.com and include RETURN( your order number) in the subject line.